1. Information We Collect
When you use Real Speak, we may collect the following information:
- Your Google account email address for authentication.
- A nickname created for your account. You may change your nickname once in every 3 days.
- A unique user ID generated by the application.
- Technical information such as your device type, operating system, app version, language, and anonymous diagnostic information.
- User ratings, compliments, reports, and moderation records related to your use of the app.
Real Speak does not allow users to upload or display personal profile photos.
2. Voice Conversations
Real Speak is designed to connect users around the world for live English speaking practice.
- Voice conversations are intended solely for language practice.
- Real Speak does not record, store, or save voice conversations.
- Users are responsible for what they choose to share during conversations. We strongly recommend that you do not disclose personal or sensitive information such as your address, phone number, passwords, financial information, or other confidential details.
3. How We Use Your Information
We use your information to:
- Create and manage your account.
- Match you with suitable speaking partners.
- Display your nickname to other users during conversations.
- Improve the quality of matching and overall user experience.
- Maintain community safety through ratings, compliments, and user reports.
- Detect and prevent fraud, abuse, spam, and violations of our Terms & Conditions.
- Provide customer support and improve the app.
4. Ratings and Compliments
After each conversation, users may provide:
- A star rating.
- Positive compliments.
- Reports for inappropriate behavior.
This feedback helps us improve the quality of the community and identify users who may be violating our community guidelines.
5. User Safety and Moderation
To maintain a respectful learning environment:
- Users may report inappropriate behavior.
- Reports may be reviewed by our moderation team.
- Accounts that violate our Terms & Conditions may receive warnings, temporary suspensions, or permanent bans.
6. Advertising
Real Speak may display advertisements provided by third-party advertising services such as Google AdMob. These services may collect certain device identifiers and usage information to provide and measure advertisements according to their own privacy policies.
7. Data Security
We use reasonable security measures to help protect your information against unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no internet-based service can guarantee absolute security.
8. Sharing of Information
We do not sell your personal information. We may share information only:
- With trusted service providers that help operate the app.
- When required by law.
- To investigate abuse, fraud, or security issues.
- To protect the rights, safety, and security of Real Speak and its users.
9. Children's Privacy
Real Speak is intended for users who meet the minimum age required by applicable laws in their country. We do not knowingly collect personal information from children who are not legally permitted to use the service.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the application or on our official website. Continued use of Real Speak after an update constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us using the support options provided within the Real Speak application or email us directly.
Email: realspeak4@gmail.com